White Glove Appliance Service
Frequently Asked Questions
Answers to the most common questions homeowners ask.
What areas do you serve?
We proudly serve homeowners throughout Miami, Coral Gables, Doral, Hialeah, Aventura, North Miami, and Fort Lauderdale. As we continue to grow, we will expand into additional surrounding areas.
What types of appliances do you repair?
We repair most major household appliances including refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, stoves, cooktops, microwaves, wine coolers, and ice makers.
Which appliance brands do you service?
We service Whirlpool, Samsung, LG, GE, Frigidaire, KitchenAid, Bosch, Maytag, Electrolux, JennAir, Viking, Sub-Zero, Thermador, Wolf, Miele, and most major brands.
Do you offer same-day appliance repair?
Yes. We offer same-day or next-day appointments and strive to accommodate your preferred time slots depending on availability.
Are your technicians licensed and insured?
Yes. Our technicians are trained professionals, and our business is fully licensed and insured for your peace of mind.
Do you repair both residential and commercial appliances?
Our primary focus is residential appliance repair. If you have commercial equipment, contact us to discuss your specific needs.
How do I schedule a service appointment?
You can schedule an appointment by calling us or completing the online booking form. Click here to book your appointment.
What are your service hours?
We offer flexible appointment times throughout the week. Contact us for current availability.
Do you offer emergency appliance repair?
We do our best to accommodate urgent repair requests whenever possible.
How long does a repair appointment usually take?
Most service appointments take between one and two hours, depending on the appliance and the issue.
Do you provide upfront pricing?
Yes. We explain the repair and provide an estimate of repair costs before any work begins.
Is there a service call fee?
We charge a diagnostic fee and travel charge. The diagnostic fee is applied toward the final repair cost if you proceed with the repair.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other common payment methods. Contact us for specific payment options.
Do you use genuine replacement parts?
Yes. We use genuine manufacturer parts for all repairs.
Can you repair older appliances?
Yes. We repair many older appliance models, provided replacement parts remain available.
What if replacement parts need to be ordered?
If a part is not immediately available, we will order it promptly and schedule a follow-up visit once it arrives.
Should I repair or replace my appliance?
Our technicians provide honest recommendations based on your appliance’s age, condition, repair cost, and expected lifespan.
Do your repairs come with a warranty?
Yes. We offer a 30-day labor warranty. Parts are covered under the manufacturer’s warranty. All warranty details are explained before your repair is completed.
What if my appliance has the same issue after the repair?
If the issue is covered under our warranty, we will work with you to resolve it promptly.
Why isn't my refrigerator cooling?
Common causes include dirty condenser coils, faulty fans, compressor issues, thermostat problems, or a defective control board.
Why won't my washer spin or drain?
This may be caused by a clogged drain pump, broken lid switch, worn drive belt, faulty drain hose, or motor issues.
Why isn't my dryer heating?
A dryer may stop heating because of a faulty heating element, blown thermal fuse, malfunctioning thermostat, or restricted venting.
Why is my dishwasher leaking?
Leaks can result from damaged door seals, clogged filters, loose hose connections, worn pumps, or overfilling.
Why won't my oven heat properly?
Possible causes include a faulty bake element, igniter, temperature sensor, thermostat, or electronic control board.
Do I need to be home during the repair?
Yes. An adult should be present to provide access to the appliance and discuss the repair with the technician.
How should I prepare for my appointment?
Please clear the area around the appliance and ensure it is easily accessible before your scheduled appointment.
What information should I have before calling?
Having your appliance’s brand, model number, approximate age, and a description of the issue helps us prepare for your service visit.
Do you offer maintenance services?
Yes. Routine appliance maintenance can help improve efficiency, extend the life of your appliances, and reduce the risk of unexpected breakdowns.
Why choose White Glove Appliance Service?
We are committed to delivering professional service, transparent communication, quality repairs, and exceptional customer care. Our goal is to restore your appliances quickly while providing a smooth, hassle-free experience.
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Factory-trained technicians covering South Florida.